Know Before You Go!

FAQs

We look forward to welcoming you to our summer Festival! Whether you’ve been a Music in the Mountains audience member before, or this is your first time, use this page to answer some of our most frequently asked questions (including questions about concert etiquette and classical music as a whole!).

Concerts & Events

The Community Concert Hall at Fort Lewis College will serve as the primary venue for orchestra performances, while chamber concerts and other events are slated in a variety of venues in and around Durango.

See our performance locations >

At Music in the Mountains – we encourage you to come as you are! Some people like to get dressier than others. We are a casual community where “dressy” encompasses wearing a dress, skirt or slacks for women and a sports coat, shirt or sweater and slacks for men. Pops Night attendees take advantage of the opportunity to dress up even more and you will find everything from formal attire to “Sunday Best”. The Concert Hall at Fort Lewis College is climate controlled, however outdoor venues may be warmer during the day and cooler in the evenings. 

We value the importance of introducing young children to music, and depending on the concert some of our events may be suitable for children, however we have found that children under the age of seven are unlikely to sit quietly through the performance without distracting other audience members.

Each year, we offer a highly popular Family Concert that is specifically designed for families and children of all ages. Please refer to our festival schedule or Family Concert page for more information and details.

Additionally, this year we are bringing back our mobile-stage “Road Show!” These FREE concerts are open to the community and children are welcome! For more information on our Road Show concerts, click here.

Finally – we also offer a Free Student Ticket program for kids age 7 – 18.  This program offers up to two free student tickets with purchase of one adult ticket to select classical orchestra performances. 

Picture taking or audio recording of any kind is not permitted.

Please note, we film and/or photograph many, if not all, of our events for marketing purposes. By entering an event or program of Music in the Mountains, you are entering an area where photography, audio and video recording may occur.

Your entry and presence on the event premises constitutes your consent to be photographed, filmed, and/or otherwise recorded and to the release, publication, exhibition, or reproduction of any and all recorded media of your appearance, voice, and name for any purpose whatsoever in perpetuity in connection with Music in the Mountains and its initiatives, including, by way of example only, use on websites, in social media, news and advertising.

By entering the event premises, you waive and release any claims you may have related to the use of recorded media of you at the event, including, without limitation, any right to inspect or approve the photo, video or audio recording of you, any claims for invasion of privacy, violation of the right of publicity, defamation, and copyright infringement or for any fees for use of such record media.

You understand that all photography, filming and/or recording will be done in reliance on this consent. If you do not agree to the foregoing, please do not enter the event premises.

Ticketing

Yes! If tickets are still available, a ticket can be purchased at the venue starting one hour prior to the concert. 

We invite you to stop by the Festival Office, located at 515 E College Drive in Durango to pick up your tickets. We are open Monday through Friday from 9 a.m. to 5 p.m. We’d love to meet you, and we can answer any questions you may have about the Festival or any specific performances.  If you’re not able to pick up tickets prior to the concert, you are welcome to pick them up at Will Call at the concert venue one hour prior to the concert.

Your ticket order will be confirmed via email within 24 hours of purchase.

Music in the Mountains is happy to accept credit card payments from Visa, Mastercard, American Express, and Discover.

Regrettably, we cannot offer refunds on ticket purchases. You can donate your ticket(s) back to Music in the Mountains up to 48 hours prior to the performance and receive a tax-deduction form for your charitable contribution. We do offer exchanges for a fee of $5 per ticket. Please call the Festival Office for assistance in either of these cases.

Community Concert Hall

The Concert Hall is located on the main campus of Fort Lewis College, 1000 Rim Dr, Durango, CO 81301. It is located just up the hill from downtown Durango, a five minute drive from all the great restaurants and bars the city has to offer.

From downtown Durango, head east on College Drive. Turn left on 8th Avenue, continue up the hill until you reach the FLC campus. After the stop light, proceed several hundred yards and the Community Concert Hall will be on the left and clearly marked. Ample parking is available.

Fort Lewis College offers ample parking lots within a short distance from the Community Concert Hall. If necessary, drivers can drop off passengers at the Community Concert Hall and find another parking lot on campus. Several volunteers will be available at the parking areas to assist, direct, and answer parking questions.

The Community Concert Hall is a modern, acoustically rich performance space so we promise that there isn’t a bad seat in the house! Seating preferences can be handled by Festival Office staff in person or by phone. Ushers are at both entrances and will assist you to your seat.

Sorry, dogs are not allowed in the concert hall. Only service animals are allowed.

There are several bathrooms connected to the Community Concert Hall including ADA compliant restrooms.

The Community Concert Hall is fully equipped to handle wheelchairs and other special needs. All special needs seating is handled by the Festival Office staff, please call 970.385.6820 for assistance with ticket purchases and seat selection. If attention is needed, please notify a staff member or volunteer immediately.

There are two cash bars in the Community Concert Hall.

Free road show mobile stage concerts

We’ve built a mobile stage designed to deliver free world-class classical music concerts throughout the region!

These free, family-friendly concerts will be held over the course of three days in Durango, Bayfield, and the surrounding communities.

View the full schedule and learn more here.

No tickets or reservations are necessary! Just show up! All events are free.

Please do! We do not offer chairs or blankets for rent at these concerts. 

You may bring your own food and non-alcoholic beverages. Please clean up after yourselves for everyone’s safety and happiness.

Please note that we will not have restrooms or concessions at any of our Road Show events.

We love dogs, but (sorry!) they are not invited to concerts.

Shows run approximately 45 minutes.

In case of bad weather, individual Road Show events will be canceled and not rescheduled. 

Schedule is subject to change. Please check our mobile stage page for any last-minute updates.

Road Show concerts offer performances by world-class classical musicians.  To see what ensembles we have lined up for this year, visit our Mobile Stage schedule page!

I’M NEW TO THE MUSIC IN THE MOUNTAINS FESTIVAL. WHAT SHOULD I KNOW?

  1. Turn your cell phone off, or turn the ringer off, either before the concert or as you’re seated.
  2. Don’t talk during the performance.
  3. If you have a cough, or are prone to coughing, please have a bottle of water and unwrapped throat lozenges readily available before the concert begins.  If you can’t control your coughing, it’s best to quietly exit the hall.

You can simply attend and enjoy the music. You can also research online, read about the pieces that are being performed and listen to recordings of the music to better familiarize yourself. Our website offers YouTube links for most of the classical pieces that will be performed during the festival. Listening to classical pieces a few times will allow you to recognize melodies that are repeated within the music, or altered slightly to add a different character, and will provide an even more fulfilling musical experience.

After the chamber concerts, Artistic Director Vadim Gluzman will offer his comments and invite discussions from the audience about the pieces and composers. For the classical orchestra concerts at the Community Concert Hall at Fort Lewis College, we offer free pre-concert lectures in the Center for SW Studies adjacent to the Concert Hall. These are informative and fun lectures put on by Dr. Linda Mack Berven. They tend to be standing room only, so please arrive early.

For performances at the Concert Hall, if you will be picking up tickets at Will Call, plan to arrive 40 minutes before the scheduled concert time. Plan to arrive 30 minutes before if you picked up your tickets at the Festival Office prior to the concert. This allows you time to familiarize yourself with the venue, pick up refreshments if desired, find your seats and glance through the program. If you arrive late, you may not be allowed into the hall until a suitable pause in the program, when an usher can direct you to your seat.  

For performances at other venues, please plan to arrive 25 – 30 minutes before the performance time.

Orchestra concerts range from 90 minutes to 2 hours.  Chamber concerts tend to be slightly shorter. Performances at other venues will range from 1 to 2 hours. Mobile stage performances usually last about 45 minutes.

Some musicians like to warm up before the performance, either through playing scales or similar exercises, or playing difficult passages. Once all musicians are on stage, the orchestra tunes their instruments to the “A” of the oboe to ensure that they are all in tune.

The concertmaster acts as the leader of the string section and sits in the first chair of the first violins. They also play a leadership role with the orchestra, are the last orchestra member to enter the stage before a concert, and they cue the oboe to “tune” the orchestra.

The conductor keeps the orchestra in time and together, interprets the score, serves as a messenger for the composer, sets the tempo, and helps to shape the performance through the phrasing of the musicians. They communicate with the musicians primarily through hand gestures and the use of a baton, and through facial expressions and eye contact.

The conductor may choose to take a moment off stage to collect their thoughts and refocus before beginning the next piece of music. If the performance has been especially moving, and the audience applause is extensive, the conductor may choose to recognize the entire orchestra, or the musicians who had more significant roles in the performance.  

At the beginning of the concert and when a concert continues after intermission, it is appropriate to clap when the concertmaster walks onto the stage, and again when the conductor walks onto the stage.  In classical music, applause is generally delayed until the end of a piece, even though there may be several movements within a piece, when there are short pauses in between the music. 

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