Frequently Asked Questions

Where will this year’s festival take place?
After 32 years at Purgatory Resort, Music in the Mountains is excited to announce that we will be moving our summer music festival in-town to the Community Concert Hall at Fort Lewis College!

The Community Concert Hall will serve as the primary venue for orchestra performances, while chamber concerts and other events are slated in a variety of venues in and around Durango.

Where is the Community Concert Hall?
The Concert Hall is located on the main campus of Fort Lewis College, 1000 Rim Dr, Durango, CO 81301. It is located just up the hill from downtown Durango, a five minute drive from all the great restaurants and bars the city has to offer.
From downtown Durango, head east on College Drive. Turn left on 8th Avenue, continue up the hill until you reach the FLC campus. After the stop light, proceed several hundred yards and the Community Concert Hall will be on the left and clearly marked. Ample parking.

Where can I park?
Fort Lewis College offers ample parking lots within short distance from the Community Concert Hall. If necessary, drivers can drop off passengers at the Community Concert Hall and find another parking lot on campus. We have special needs valet parking available at the drop-off area. Several volunteers will be available at the parking areas to assist, direct, and answer parking questions.

What should I wear?
Casual wear is entirely appropriate for concerts held at the Community Concert Hall. “Durango dressy” encompasses wearing a dress, skirt or slacks for women; sports coat, shirt, or a sweater for men. The Community Concert Hall is climate controlled.

Can I buy a ticket at the event or does it have to be purchased in advance?
Yes! If seats are still available, a ticket can be purchased at the venue one hour prior to the concert.

If I buy tickets online or by phone, how do I get my tickets?
You have three options:
1. Tickets can be picked up at the downtown Festival Office (515 E. College Drive). Office hours are Monday-Friday 9:00 a.m. – 5:00 p.m.
2. Tickets can be mailed to your provided mailing address.
3. Tickets can be picked up at our Will-Call booth one hour prior to the concert.

How long will it take to receive my order?
Your ticket order will be confirmed via email within 24 hours of purchase.

What credit card payments are acceptable?
Music in the Mountains is happy to accept credit card payments from Visa, MasterCard or Discover.

What is the seating like in the hall? Are there better seats than others?
The Community Concert Hall is a modern, acoustically rich performance space so we promise that there isn’t a bad seat in the house! Seating preferences can be handled by Festival Office staff in person, by mail, or by phone. Ushers are at both entrances and will assist you to your seat.

May I sit outside the hall and listen?
Because the festival will be taking place indoors this year, we will not be offering Grass Passes.

May I bring my dog to concerts?
Sorry, dogs are not allowed in the concert hall. Only service animals are allowed.

Are concerts suitable for children?
We do not recommended our concerts for small children. Concerts typically last two hours and it may be difficult to have a child respectfully sit quietly for that long. Music in the Mountains offers a highly popular event each festival season that is specifically designed for families and children of all ages. Please refer to our festival schedule for more information and details.

Are there bathrooms?
There are several bathrooms connected to the Community Concert Hall including ADA compliant restrooms.

May I take pictures of the concert?
Picture taking or audio recording of any kind is not permitted.

How long do the concerts last?
Full orchestra concerts usually last approximately 2 hours, with a 15 minute intermission. Chamber concerts are somewhat shorter.

Can you accommodate persons with disabilities?
The Community Concert Hall is fully equipped to handle wheelchairs and other special needs. All special needs seating is handled by the Festival Office staff, please call 970.385.6820 for assistance with ticket purchases and seat selection. The hall is staffed with emergency personnel at all times. If attention is needed, please notify a staff member or volunteer immediately.

Will you issue a refund if I am unable to attend?
Regrettably, we cannot make refunds or exchanges on any ticket purchases but you can donate your ticket/s back to Music in the Mountains 48-hours prior to the performance and receive a tax-deduction form for your charitable contribution. (Does not include benefit events).

Will food and refreshments be available?
We have two cash bars in the courtyard outside the concert hall.